I am a first time home buyer and just recently bought a beautiful house in Billerica. The home buying process was very intimidating to me at first but Jen was able to simplify everything and walked me through each step. Jen was very patient with me as I was taking my time looking for the perfect home for me and my dog. Jen was in constant contact and very responsive, answering any questions I may have had. I attended a few open houses with Jen and she was very honest about which houses would and would not work best for me. She truly had my best interest in mind and did not try to pressure me on bidding the first house I wanted to view. I received new listings from Jen based on the criteria I was looking for in a house. I finally saw one that was perfect and had everything I was looking for. I immediately told Jen and she was able to set up a showing and put a bid in the same day! If not for Jen's knowledge of the bidding process and what to include/not include, I would have surely missed out on this house. Even after winning the bid, Jen was making sure I completed all the required paperwork and let me know what was coming up next. Jen made the home buying process seem very simple. Lamacchia's loan team at Guaranteed Rate was super helpful and easy to deal with as well. After moving into my house and settling in, Jen still touches base to make sure I'm doing well and relays any information that the previous homeowners wanted to give me. I highly recommend Jen Mason especially for anyone new to the home buying market.