My husband and I starting looking to buy our first home in Feb 2020. As it would be our first home, we were in way over our heads. Ben Panunzio found us by responding to an inquiry we had sent through Zillow. Not only was he prompt and professional, he also helped us feel more confident in the whole process. His continual guidance and reassurance of what to expect in each phase of the process is really what made the whole thing seem easy, even in the face of Covid-19. Through the pandemic, Ben maintained an exceptional professional demeanor; assisting in virtual open houses, and prioritizing safety for the in-person inspections (once we had an accepted offer)! What drove it all home for us, no pun intended, was his open communication and confidence while taking all the curveballs of 2020 in stride. We absolutely recommend both he and his partner, Vinny, for your home buying experience and look forward to working with them again in the future!